RETURN POLICY

We hope you are obcessed with your purchase, but if for some reason you are not, eligible items can be returned within 14 days of delivery or purchase in store.

 

ELIGIBLE ITEMS : Full price items with tags attached, in original, unworn condition & accompanied by a receipt for an in store return. 

NON-ELIGIBLE ITMES : These items cannot be returned or exchanged

Sale items (usually ending in .99) & items marked final sale in description, earrings, hats, intimates, bodysuits, worn items. Items outside of the 14 day return window also cannot be returned/exchanged.  

The Obcessory is not responsible for accepting or replacing items that were damaged while or after wearing or washing. 

Returns will be refunded in the original form of payment or store credit to put towards a future order

The Obcessory has the right to refuse any return. This includes items that have been worn, stained, make up marks, laundered or altered in anyway. Items returned through mail can also be refused and 
 

HOW TO MAKE A RETURN:

✦ Sign into your account & choose the order you are returning items for, there you will see a return request.
✦ Follow the steps once and submit your return
✦ Once we receive your request, we will review it and you will receive further instructions in your email.

At this time, we do not offer free returns, but we will send you a pre-paid return  label that you will use to send your return back with. This cost of return shipping is $9.95 and will be deducted from your refund

IF YOUR ITEM ARRIVES DAMAGED/BROKEN
Contact HeyObcessory@yahoo.com to start the authorization process.
Please make the subject of your email Damage
Include the following in your email:
✦ Order #
✦ Item(s) damaged
✦ How it is damaged & a picture of the item
✦ Once we approve your return, we will send out a label to you via email.
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    Please allow 5- 7 days for your return to be processed once we receive it (excluding weekends/holidays). Once your return is processed, it may also take an additional 3-5 business days to reflect your account.